Avoid Voice Menu Mazes
Are you one of those people who hates Interactive Voice Response (IVR) systems - otherwise known as "voice mail jail"? Automated voice menu systems can be annoying, frustrating, and time-wasting. It is especially irritating when a voice-recognition system "didn't understand your request" and makes you repeat yourself in an ever louder voice. Wouldn't it be great to cut through the maze of options and get a live human being on the line? It can be done in many cases, if you push the right buttons or say the right words...