800 Number Voice Mail Services

Category: Voicemail

Whatever business you're in, it's critically important that customers and prospects be able to contact you. The more of both who can contact you easily and free of charge, the more business you should be able to do. A toll-free, 800 number voice mail service maximizes your potential business in many cases, but not all. Here are some pros and cons of 800-number voicemail service; where to get it; and an idea of what it costs...

Is 800 Number Voice Mail Service Right For Your Business?

800 Number Voicemail A phone number is a business essential even if your prospects are e-commerce addicts. A phone number lends an aura of legitimacy to your business. Phone service is still considered more reliable than the Web, although most telephone traffic is now carried over the same type of network that the Web uses.

A significant percentage of people prefer to do business over the phone. They want to hear a voice before deciding whether to trust the seller; ask questions and get answers immediately; speak their credit card numbers confidentially instead of sending them over an Internet that they fear is full of identity thieves. You need a phone number; but should it be an 800 number?

If your business is of a local, face-to-face nature, you probably don't need an 800 number. A car repair shop is a good example. But if you can do business with customers no matter where they are relative to you, then an 800 number is a very good investment. There are reasons why an 800 number makes people more inclined to do business with you.

First, calling your 800 number costs the caller nothing. Second, a local number says you're "not in my neighborhood" if I'm not in your area code, while an 800 number says you can do business with me wherever I am. Third, an 800 number tells me that you're willing to spend money to get my business; you really want me as a customer.

Toll-Free Voicemail Numbers

A voicemail number, local or 800, is more than acceptable in today's business environment. People no longer expect a live human being to answer their calls; some are struck speechless if someone does answer and asks, "How can I help you?" So you can save the cost of a receptionist, and let all callers go straight to voice mail. Then you can deal with the recorded messages at your discretion.

You can get 800 number voice mail service from many vendors, including your current mobile or landline service provider. Independent specialists in Voice-over-IP (VoIP) services offer the best prices on 800 number voice mail, generally speaking. Some popular vendors include VoiceNation.com, Grasshopper.com, eVoice.com, K7.net, and RingCentral.com.

Virtually every 800 number voice mail service offers a trial or low-cost "$9.95/month for up to 100 minutes" type of starter package. Larger monthly fees include more minutes. If you exceed the bundled minutes, you pay anywhere from $0.05 to $0.45 per additional minute.

A Web site called TollFreeLive provides an interactive application that can help you estimate your monthly minutes needs and compare multiple 800 number service providers' prices. Of course, this site gets a commission from each sale made through its recommendations, so don't limit your research to it alone.

Do you have something to say about toll-free inbound voicemail services? Post your comment or question below...

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Posted by Bob Rankin on April 27, 2010 09:24 PM

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Article information: All About Voicemail -- 800 Number Voice Mail Services (Posted: April 27, 2010 09:24 PM)
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- Bob Rankin - All Rights Reserved